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"I enjoy the opportunity to put the customer first in everything I do. It's exciting being on the cutting edge of mobile and digital communications."

Kassim Rasoulian | Mobile Administrator

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NETWORK ADMINISTRATION

Network Administration is responsible for developing and delivering networks to support programs and products. These support networks are designed to ensure the healthcare services our members receive are appropriate, cost effective, of high quality, and appropriately priced.

Other responsibilities include:

  • Maintaining provider information
  • Handling provider claims resolutions, education, member complaints, provider workshops, refund dispute meetings, system problem resolutions and special projects.

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I started with the company exactly one week before Hurricane Katrina hit. I seriously thought I would be out of a job, but my boss and the company were there for me.

Rod Teamer