Update on Anthem Breach

Feb. 13, 2015

Today, Anthem, Inc., announced that it will offer two years of free credit monitoring and identity theft protection services to any customers who are concerned they were affected by the company’s recent data breach.

Anyone who wants to sign up for the two years of free credit monitoring/identity theft protection can do so at www.AnthemFacts.com or by calling 1-877-263-7995. Spanish-speaking members may access information at AnthemInforma.com, or receive assistance in Spanish at 1-877-263-7995.

These services are available to anyone who has been a Blue Cross member between 2004 and now and thinks s/he might have been affected by Anthem’s data breach. Members can sign up for these services at any time over the next two years (24 months).

Anthem and Blue Cross and Blue Shield of Louisiana are separate and independent companies, and the data breach did not occur here or affect our data systems. However, it is possible a small number of our members could have been affected. If one of our members was on vacation or traveling for work to one of the 14 states that Anthem covers and needed to seek medical treatment there, that member could have had a claim and stored data in Anthem’s system when it was breached.

States that Anthem, Inc. covers are:

  • California
  • Colorado
  • Connecticut
  • Georgia
  • Indiana
  • Kentucky
  • Maine
  • Missouri
  • Nevada
  • New Hampshire
  • New York
  • Ohio
  • Virginia
  • Wisconsin

Anthem has stated this breach involved personal identifying information such as names, birthdays, emails and employment/income information. At this time, Anthem does not believe medical records or credit card information are involved in the data breach.

Blue Cross is working with Anthem to identify any of our members who could potentially be affected, and those customers will receive notification letters in the coming weeks. In the meantime, members who are concerned they were affected by the data breach can sign up for the credit monitoring and identity theft protection services starting today. They do not need to wait for formal notification that they were affected to sign up for the free credit monitoring/identity theft protection services.