John Brown Jr. to Head Human Resources at Blue Cross and Blue Shield of Louisiana

Feb. 21, 2017

John Brown Jr. joined Blue Cross and Blue Shield of Louisiana earlier this month as senior vice president and chief human resources officer.

Brown will bring to a rapidly changing industry the experience he gained during his years working for Humana, Aetna and Marsh USA. Before accepting his new role at Blue Cross, Brown was segment vice president–retail service operations for Humana in Louisville, Kentucky, and was responsible for enrollment, claims and customer service support of individual business lines, including Medicare Advantage and Medicaid. Beyond his operational leadership, Brown was recognized as a thought leader on employee engagement and recruitment and as a champion of diversity in the workplace.

Brown is certified by the Society for Human Resource Management as a senior certified professional and holds a Bachelor of Science degree from DeVry Institute of Technology in Kansas City, Missouri. A community advocate, he has devoted volunteer time to organizations serving at-risk children, in roles ranging from mentor to board member.

About Blue Cross and Blue Shield of Louisiana
Founded in New Orleans in 1934, Blue Cross and Blue Shield of Louisiana is a tax-paying nonprofit health insurer. We are a private mutual company, owned by our policyholders, with an independent Louisiana Board of Directors and no shareholders. We are an independent licensee of the Blue Cross and Blue Shield Association.

Blue Cross and Blue Shield of Louisiana is committed to improving the health and lives of Louisianians. We are also deeply committed to the communities we serve. Blue Cross invests both time and money in the health and wellbeing of Louisiana children by supporting more than 200 charitable organizations. We invite and encourage all Louisianians to visit our website at or talk to us on social media through our online hub at