Thought Leadership

Points of views on healthcare, the health industry, data analytics, IT, human resources and more from those working to solve problems and lead innovations.

Champion of Leading Change to Improve Health

Dr. I. Steve Udvarhelyi is leading Blue Cross’ in the charge to fundamentally improve health, make quality care more affordable and enhance the experience for patients. Steve believes in challenging the status quo and committing to changing access to, and quality and cost of care. He is a man of vision and believes Blue Cross and Blue Shield of Louisiana can be a model for what can be done nationally.

Publications Featuring Dr. Udvarhelyi
10 Lessons Learned in Driving New Healthcare Outcomes through Analytics with Dr. Steven Udvarhelyi
Leadership Story from BCBSA
Big Data, Big opportunities
Cost Innovation in Coordinated Care

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Champion of Making Healthcare Easier

Bryan Camerlinck chose to join Blue Cross because we are a company solely focused on improving the health and well-being of Louisianians. He knows healthcare is personal. As a locally based business, we serve our neighbors, our families and our friends, which is why everything we do is focused on improving, customizing and simplifying our members’ experience. Bryan believes Blue Cross is especially well-positioned to make a meaningful difference in their lives.

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Champion of Embracing Smartly Planned Technology

With her passion for using smart technology to support business strategy, Sue Kozik is leading fundamental changes in Blue Cross’ IT, strategy and project management approach. Sue’s team will help make the real changes needed in healthcare while staying focused on the company’s mission: to improve the health and lives of Louisianians.

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Cited as subject matter expert and/or featured in profile
The new core competencies IT must master

Champion of Customer Experience

Blue Cross and Blue Shield of Louisiana’s first Chief Customer Experience Officer, Shane Bray, wants to make a difference in the lives of Louisianians, helping our members through the entirety of their experiences with Blue Cross. Shane knows it's important to be empathetic, understanding and helpful. At Blue Cross, he's found a home in our mission -- to improve the health and lives of Louisianians. In this video, Shane describes why he came home and what he wants to accomplish as Blue Cross' architect of customer experience.

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Addressing Maternal Health Equity

What is happening to our moms to be? Maternal mortality rates are high, especially for women of color. Blue Cross Senior Vice President for Benefit Operations Paula Shepherd shares more about Black maternal health and what Blue Cross is doing to help improve the odds. In partnership with our fellow Blues Plans, we’re working to improve #MaternalHealth and birth outcomes for Black women so everyone can have healthy babies and safe pregnancies.

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Addressing the Fentanyl Epidemic

Every day, more and more people in our community are dying from fentanyl poisonings. From 2016 to 2021, overdose deaths involving fentanyl spiked by 279%. Blue Cross Special Investigations Manager Kandyce Cowart and Pharmacy Population Health Manager Brice Mohundro share more about the problem.

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Kandyce - LinkedIn
Brice - LinkedIn

Healthcare Economist, Straight Talker

Healthcare Economist Michael Bertaut (BURR-toe) is a Certified Health Consultant and Professional of the Academy of Healthcare Management. He has more than 30 years of analytical experience in the healthcare, telecom and retail industry sectors. On the ground in D.C. when the healthcare reform law (PPACA) was written, Michael has taken part in more than 1,100 public discussions on healthcare costs and the impact of reform since 2009.

Mike is a fellow of the Academy of Applied Politics at Louisiana State University, and author of this Hermes Award winning healthcare blog. Michael earned his MBA and BA from Louisiana State University and just celebrated his 35th year as a cancer survivor. Michael is recognized as a national commentator on healthcare reform, quoted in the Washington Post, Chicago Tribune, and state and local publications. He is a regular guest on the Talk Louisiana radio show.

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Straight Talk Blog
Videos
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