Blue Cross and Blue Shield of Louisiana Provides Services for Customers Weathering Hurricane Barry

July 12, 2019

Updated Saturday, July 13, 2019 to reflect change of Barry from tropical storm to hurricane status

BATON ROUGE, LA -- Blue Cross and Blue Shield of Louisiana, the state’s largest health insurer, is allowing early refills and promoting 24/7 care access to help its members affected by Hurricane Barry get the healthcare and medicine they need.

  • Early drug refills available to members with Express Scripts pharmacy benefits through Blue Cross. Members who have trouble refilling a prescription can call the Pharmacy number on their ID cards. Blue Cross and Express Scripts will facilitate the process with the pharmacy.
  • Members can have online doctor visits 24/7 with BlueCare. When members cannot get to the doctor’s office, BlueCare, Blue Cross’ telehealth program, is effective for treating minor, routine illnesses. BlueCare doctors can also write prescriptions when appropriate. Members pay up front for the visit. Depending on their plan type and benefits, they may get a refund later. Sign up for BlueCare at or get the BlueCare app.
  • Members can get connected to emotional support from New Directions. Members may call 1-800-991-5638 to be connected to licensed behavioral health clinicians or other appropriate resources.

Blue Cross advises members with a true emergency, a life-threatening or serious illness or injury, to call 911 or go to the nearest emergency room without regard to network.

For more information on health-related hurricane preparedness and to see a short (0:57) video, go to

About Blue Cross and Blue Shield of Louisiana
Blue Cross and Blue Shield of Louisiana is committed to our mission to improve the health and lives of Louisianians. We invest both time and money in the communities we serve, supporting the health and well-being of Louisianians through more than 200 charitable organizations.

With our subsidiaries, HMO Louisiana and Southern National Life, we provide group and individual health insurance plans, life and disability insurance, group voluntary products and administrative services to one out of four Louisiana residents. Blue Cross and Blue Shield of Louisiana also provides Medicare supplement and Medicare Advantage plans and is a partner in offering the Healthy Blue Medicaid Managed care plan. Louisiana is the only state where we operate, with offices in every major region to serve our customers..

Founded in New Orleans in 1934, Blue Cross and Blue Shield of Louisiana is a tax-paying non-profit health insurer. We are a private mutual company, owned by our policyholders, with an independent Louisiana Board of Directors and no shareholders. Blue Cross and Blue Shield of Louisiana is an independent licensee of the Blue Cross and Blue Shield Association..