Blue Cross and Blue Shield of Louisiana Again Earns URAC Accreditation in Four Programs
Designation demonstrates commitment to quality health care

June 14, 2022

 BATON ROUGE – Blue Cross and Blue Shield of Louisiana is proud to announce it has earned re accreditation from URAC, the leading nonprofit organization promoting health care quality through measurement against rigorous national standards.

Blue Cross achieved accreditation in:

Health Plan (HMO Louisiana, Inc.)
Health Plan with Marketplace (HMO Louisiana, Inc.)
Health Plan (Louisiana Health Service & Indemnity Company* and Federal Employee Program)
Health Plan with Marketplace (Louisiana Health Service & Indemnity Company)

* Louisiana Health Service & Indemnity Company is the parent company of Blue Cross and Blue Shield of Louisiana and HMO Louisiana, Inc.

URAC is the independent leader in promoting health care quality through  leadership, accreditation, measurement and innovation. By achieving this status, Blue Cross has demonstrated a comprehensive commitment to quality care, improved processes and better patient outcomes.

“In earning Heath Plan Accreditation from URAC, Blue Cross proves that it aligns with the key components of the Affordable Care Act as well as health care industry trends,” said URAC President and CEO Shawn Griffin, M.D. “It also shows Blue Cross possesses a willingness to track performance and strive for a continual improvement of services. Blue Cross has made a commitment to quality and will stand out in the marketplace.”

With its subsidiaries, HMO Louisiana and Southern National Life, Blue Cross and Blue Shield of Louisiana covers 1.8 million members, providing group and individual health insurance plans, life and disability insurance, group voluntary products and administrative services. Blue Cross also provides Medicare supplement and Medicare Advantage plans and is a partner in offering the Healthy Blue Medicaid managed care plan. 

Blue Cross operates only in Louisiana and is the sole Louisiana insurer offering health plans in every parish. The company provides every customer with comprehensive wellness education, programs and services to help them live healthier lives. It is honored consistently as a “Best Place to Work” and recognized for wellness initiatives, excellence in customer service, superior digital design and content, advertising and public relations excellence and support for diversity, equity and inclusion, including employee and supplier diversity.

“All of us at Blue Cross are proud to have earned URAC accreditation again,” said Executive Vice President and Chief Medical Officer Dr. Stephanie Mills. “Our 2,500 employees are committed to quality and service. They strive for excellence every day in pursuing our mission to improve the health and lives of Louisianians, which is reflected in this recognition.”

About Blue Cross and Blue Shield of Louisiana
Blue Cross and Blue Shield of Louisiana is committed to our mission to improve the health and lives of Louisianians. Founded in New Orleans in 1934, we are a tax-paying nonprofit health insurer with offices in every major region to serve our customers. We have been recognized for the past three years as an honoree of The Civic 50, named by Points of Light as one of the 50 most community-minded companies in the United States.

Blue Cross and Blue Shield of Louisiana is an independent licensee of the Blue Cross and Blue Shield Association. We are a private mutual company, owned by our policyholders, with an independent Louisiana Board of Directors and no shareholders. We invite all Louisianians to visit our website at www.bcbsla.com or talk to us on social media.

About URAC
Founded in 1990, URAC is the independent leader in promoting health care quality through leadership, accreditation, measurement and innovation. URAC is a nonprofit organization using evidence-based measures and developing standards through inclusive engagement with a range of stakeholders committed to improving the quality of health care. Our portfolio of accreditation and certification programs span the health care industry, addressing health care management, health care operations, health plans, pharmacies, telehealth providers, physician practices and more. URAC accreditation is a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.